If you are experiencing problems with a part or system, Total Security Warehouse is happy to assist you with your repair and/or advanced replacement. Prior to returning any items, the buyer must obtain a Return Material Authorization (RMA) number directly from Total Security Warehouse. Please have the following information available;
» the model number of the product
» the circuit board number, serial number, and the revision letter
» the manufactures technical support reference number if provided
» a brief description of the problem you are having with the unit
If you are looking for help with a return of an unopened and/or unwanted item, please visit our Returns page.