HySecurity no longer provides technical support for relay operators manufactured prior to 2001. Relay controlled operators do not comply with the current UL 325 safety standard and cannot be upgraded to meet that standard. Relay-controlled operators are obsolete and should be decommisioned.

HySecurity will no longer supply electrical parts specific to relay-controlled hydraulic operators when current supplies are exhausted. HySecurity continues to supply electric motors and hydraulic parts that are common with current model operators.

HySecurity strongly recommends decommissioning relay-based operators and replacing them with Smart Touch controlled operators to meet the current UL 325 safety standard. Operators that comply with the curent UL 325 standard have entrapment protection that are designed to prevent serious injuries to persons, such as children, who may be playing on, or near, the gate when it is operated.

HySecurity highly recommends that end users, and installers, decommission all manufactures relay machines and replace them with Smart Touch controller-based operators. These machines meet all industry safety standards and provide substantial additional user benefits, including; troubleshooting alerts, plug-in loop detectors, and many more operational and programming options.

Read the official announcement here.